Welcome to PajamaGroup! We want to make your shopping experience for our premium satin sleepwear as smooth and secure as possible. This Payment Policy outlines our accepted payment methods, currency details, tax information, and our strict security protocols.
1. Accepted Methods of Payment
To provide a secure, reliable, and flexible checkout experience for our customers, we accept the following payment options:
-
Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
-
Digital Wallets: PayPal.
All payments must be made in full at the time of purchase. Your card or PayPal account will be authorized and charged immediately upon the confirmation of your order.
2. Payment Redirection & Guest Checkout
For your ultimate convenience and security, our payment processing gateway is powered by PayPal.
-
When you choose to pay via credit or debit card, you may be redirected to a secure PayPal-hosted payment window to safely complete your transaction.
-
Please Note: You do not need a PayPal account to pay with your credit or debit card. You can simply choose to proceed as a "Guest" through the secure PayPal gateway to enter your card details directly.
3. Pricing, Currency, and Taxes
-
Currency: All prices displayed on our website are strictly listed in US Dollars (USD).
-
Taxes & Duties Included: To ensure complete transparency, all displayed product prices are fully inclusive of sales tax, VAT, and import duties. You will not be charged any additional or hidden taxes at checkout or upon delivery.
-
No Hidden Fees: We do not charge any payment processing fees or administrative handling fees. The final total price shown at the checkout page includes only the product price and the applicable shipping fee. What you see at checkout is exactly what you pay.
4. Shipping Fees (Quick Summary)
Shipping costs are automatically calculated at checkout based on your total order value and your chosen delivery method:
-
Standard Shipping: FREE for orders of $89.00 USD and over; a flat rate of $9.99 USD applies to orders under $89.00 USD.
-
Express Shipping: $9.99 USD for orders of $89.00 USD and over; $15.99 USD applies to orders from $0.00 to $88.99 USD.
5. Payment Security & Data Privacy
Your financial security is our absolute top priority.
-
We utilize industry-standard SSL (Secure Sockets Layer) encryption technology to protect your personal information and payment details during data transmission.
-
All credit/debit card information is processed directly by secure, PCI-compliant third-party gateways. PajamaGroup does not store, collect, or have access to your private credit card numbers or security codes.
6. Order Cancellation and Fraud Prevention
-
Cancellations: If you need to cancel an order, please contact us immediately at before the order enters our quality control and handling phase (which takes 3-5 business days). Once an order has been officially processed, packed, or shipped, it cannot be canceled.
-
Fraud Prevention: To protect our community and ensure legitimate transactions, all orders are subject to automated fraud verification. PajamaGroup reserves the right to cancel any order that triggers fraud alerts, appears highly suspicious, or lacks verifiable billing details. If your order is canceled for security reasons, we will notify you via email immediately.