Terms and Conditions
Last Updated: June 25, 2026
OVERVIEW
This website is operated by PajamaGroup. Throughout the site, the terms "we," "us," and "our" refer to PajamaGroup. PajamaGroup offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms and Conditions"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
SECTION 2 - GENERAL CONDITIONS & ORDER ACCEPTANCE
We reserve the right to refuse or cancel any order in the event of unauthorized, speculative, or fraudulent activity, or due to critical stock discrepancies. You understand that your content (not including credit card or sensitive financial information) may be transferred unencrypted and involve transmissions over various networks. You agree not to duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
SECTION 3 - ACCURACY AND COMPLETENESS OF INFORMATION
While we make every effort to ensure that the descriptions, pricing, and material specifications of our premium satin loungewear are accurate and current, historical or typographical errors may occasionally occur. We reserve the right to modify the contents of this site at any time to correct errors or update information, but we have no obligation to update any old information on our site dynamically.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our premium satin pajamas are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
We specialize in high-quality, beautifully crafted satin pajamas and loungewear sets. We make every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be 100% accurate due to individual display settings.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction based on logistical constraints. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to limit or cancel quantities purchased per person, per household, or per order in cases of suspected commercial resale or commercial exploitation.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details (via PayPal or authorized payment gateways), so that we can complete your transactions and contact you as needed.
SECTION 7 - PERSONAL INFORMATION & PRIVACY
Your submission of personal information through the store is securely governed by our Privacy Policy.
SECTION 8 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, or laws; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; or (h) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
SECTION 9 - LIMITATION OF LIABILITY
In no case shall PajamaGroup, our directors, officers, employees, affiliates, agents, contractors, or interns be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, or replacement costs arising from your use of any of the service or any products procured using the service.
SECTION 10 - PURCHASES, PAYMENT, & SHIPPING
Pricing: All product prices listed on our website include all applicable taxes for our supported regions. You will not be charged additional taxes at checkout.
Payment: We securely accept authorized payments, including PayPal and major credit/debit cards, to handle your transactions. Your full financial details are processed exclusively by these secure payment platforms.
Shipping Policy: We primarily serve and ship to the United States, Canada, and the United Kingdom. Orders are processed efficiently and shipped via trusted trackable logistics channels. For detailed thresholds regarding standard shipping fees ($9.99 or equivalent currency) or free shipping offers ($75+ or equivalent currency), please review our dedicated Shipping Policy page.
SECTION 11 - RETURNS & EXCHANGES
Window: We accept return and exchange requests within 30 days of the delivery date.
Conditions: Due to the premium and delicate nature of satin fabrics, items must be unworn, unwashed, in their original condition with all product tags fully attached, and entirely suitable for resale.
Costs: For standard returns or exchanges due to customer preferences (e.g., incorrect size selection or change of mind), the customer is solely responsible for paying all return shipping costs to our designated warehouse. No restocking fees apply. Please review our full Return & Refund Policy for comprehensive instructions.
SECTION 12 - GOVERNING LAW
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where our corporate entity is registered, without regard to conflict of law principles.
SECTION 13 - CONTACT & CORPORATE INFORMATION
Questions about the Terms and Conditions should be sent to us at our official corporate touchpoints:
Company Name: Shenzhen Ruizheng Technology Co., Ltd.
Customer Support Email: support@pajamagroup.com
Phone Number: +86 17704012621
Business Address: Suite 1101, Block D, Huanzhi Centre, No. 3639 Longhua Ave, Jingxin Neighborhood, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong, 518109, China
